Investing X


If you are having trouble trading or with your online trading account, you can always give us a call or send an email. However, we understand that in the modern lifestyle, people don’t have time for the smallest things. If you are busy with things all day, we will make it easy for you to report your concern and have it resolved as soon as possible. So, rather than waiting in queue for someone to pick up your call, you can now receive a call at a time that you think will be most suitable for you.

Make sure you provide a number on which you are easily available. At the same time, please don’t forget to mention at which time you can be called so you can answer the phone. It has to be kept in mind that if you don’t pick up your phone, you might have to schedule a call back again to receive the call the second time. While we try our best to resolve your issues on the call, we can’t guarantee you that we will be able to resolve the issue right when we call you back.

Here are a few suggestions for you before you schedule a call back with us.

Read the FAQs

We have a detailed FAQs page on the website that contains all the important and commonly asked questions from our traders with their answers. If you have one of those common issues with you, we are sure our FAQs will be able to provide you with an answer. At the same time, if you find that something is missing from these FAQs, you can always call us to let us know about it or send your suggestion through email. We are always adding to this section on our website so our traders can get help without even calling.

Send an Email

Before you schedule a call back, make sure you know the priority and urgency of your issue. If you are not in a hurry, you can always send us an email. Just make sure that you write with clarity and explain your issue as clearly as possible in the email. We respond to emails from our customers within 24 hours. If you are not having an urgent issue, we are sure we can resolve it through a detailed answer on the email.

Give Correct Details

Make sure you enter correct details when scheduling a call back. Double-check the phone number you have given. Also, be sure to state the time of contacting you clearly so to make sure we are not interrupting you in the middle of something important.

Please click on the “Call Back” button, enter your correct details and we will make sure to have a professional agent get back to you as soon as possible for resolving your complaint.